App to offer
9
working days
Avg. call wait
5
minutes
Doc assessment
2
working days
New case review
1
working day
DIP referral
1
working day
Last updated: Thursday, 12 November 2026
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Affordability Boost
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Enhanced+
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First Step (up to 98% LTV)
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Meet your BDM
Here to support you
Available across the UK, your dedicated Business Development Manager (BDM) is ready to give expert advice on your product, criteria, or application questions.
Intermediary Support Team
For enquiries, live case support, or document submissions, our Intermediary Support Team is available from 9am to 5pm, Monday to Friday. You can contact them by:
- Phone: 0345 602 2338
- Email: intermediary.lending@newcastle.co.uk
