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FAQs

Explore our FAQs for guidance on online applications, product transfers, the Mortgage Charter and more.

  • Online mortgage submission FAQs

    Get help with online mortgage submissions, including registration, DIPs, applications, document uploads, case tracking and broker communications.

    Find out more
  • Mortgage Charter FAQs

    Learn how the Mortgage Charter can support your clients, with FAQs covering product transfers, payment options, term extensions and available support services.

    Find out more
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© Newcastle Building Society. All Rights Reserved. Principal Office, 1 Cobalt Park Way, Wallsend, NE28 9EJ. Newcastle Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Newcastle Building Society is registered on the Financial Services Register under the firm reference number 156058. References to ‘NBS Group’ or ‘Newcastle Building Society Group’ refer to Newcastle Building Society, the trading names under which it operates (Manchester Building Society and Newcastle for Intermediaries) and its subsidiary companies.