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We value our partnership with brokers and are committed to providing support for all your needs.
Whether you have questions about existing applications or want to learn more about our services. We're here for you! Our team is always ready to have a chat and help you in any way we can.
How to get in touch
Our dedicated Intermediary Support Team
Call us on 0345 602 2338 or email us at intermediary.lending@newcastle.co.uk. We're available from 8am to 6pm, Monday to Friday.
Online live chat
Our Intermediary Support Team is available from 9am to 5pm, Monday to Friday. Get in touch to discuss criteria or answer any general questions.
Media enquiries
For any media or press enquiries, please get in touch with our press office.
Meet your BDM
Here to support you
Available across the UK, your dedicated Business Development Manager (BDM) is ready to give expert advice on your product, criteria, or application questions.
Judi Hancock
South East
Postcodes:
SO, PO, GU, RH, BN, TN, ME, CT, SS, CM, CO, BR, DA, CB, IP, RM
Stephen Breen
North West and M62 Corridor
Postcodes:
FY, LA, PR, BD, BB, L, WN, BL, OL, HX, M, WA, CH, CW, SK, S, DN, HU, HD, LL
Linzi Stafford
Telephone
Postcodes:
HP, SL, AL, WD, HA, UB, TW, KT, CR, SM, EN, IG, E, EC, W, N, NW, SE, SW, WC
Kam Gill
Midlands
Postcodes:
TF, ST, DE, NG, LN, WV, WS, DY, WR, B, CV, LE, NN, PE, NR, SY
Andy White
South West and Home Counties
Postcodes:
TA, BS, CF, BA, GL, SN, OX, RG, MK, LU, SG, BH, SP, NP, SA, LD, HR, DT, EX, TQ, PL, TR
Sophie Goodwin
North East and Scotland
Postcodes:
SR, TS, DD, G, FK, KY, KA, ML, EH, DG, TD, CA, NE, DL, DH, HG, YO, LS, WF, KW, IV, PH, AB, PA
Contact our dedicated Intermediary Support Team on 0345 602 2338 or intermediary.lending@newcastle.co.uk. We're available from 8am to 6pm, Monday to Friday.
Complaints
We value your feedback and are committed to resolving any issues you may have.
FAQs
For answers to common questions, visit our helpful FAQ page.