This site is for use by mortgage intermediaries and other professionals only. Customers should visit: www.newcastle.co.uk.

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We value our partnership with brokers and are committed to providing support for all your needs.  

Whether you have questions about existing applications or want to learn more about our services. We're here for you! Our team is always ready to have a chat and help you in any way we can.  

How to get in touch

Our dedicated Intermediary Support Team

Call us on 0345 602 2338 or email us at intermediary.lending@newcastle.co.uk. We're available from 8am to 6pm, Monday to Friday. 

Email us

Online live chat

Our Intermediary Support Team is available from 9am to 5pm, Monday to Friday. Get in touch to discuss criteria or answer any general questions.

Start a live chat conversation

Media enquiries

For any media or press enquiries, please get in touch with our press office.

Find out more

Meet your BDM

Here to support you

Available across the UK, your dedicated Business Development Manager (BDM) is ready to give expert advice on your product, criteria, or application questions.

Headshot of Judy, Newcastle for Intermediaries BDM

Judi Hancock

South East

Postcodes:

SO, PO, GU, RH, BN, TN, ME, CT, SS, CM, CO, BR, DA, CB, IP, RM

Headshot of Steven, Newcastle for Intermediaries BDM

Stephen Breen

North West and M62 Corridor

Postcodes:

FY, LA, PR, BD, BB, L, WN, BL, OL, HX, M, WA, CH, CW, SK, S, DN, HU, HD, LL

Headshot of Linzi, Newcastle for Intermediaries BDM

Linzi Stafford

Telephone

Postcodes:

HP, SL, AL, WD, HA, UB, TW, KT, CR, SM, EN, IG, E, EC, W, N, NW, SE, SW, WC

Headshot of Kam, Newcastle for Intermediaries BDM

Kam Gill

Midlands

Postcodes:

TF, ST, DE, NG, LN, WV, WS, DY, WR, B, CV, LE, NN, PE, NR, SY

Headshot of Andy, Newcastle for Intermediaries BDM

Andy White

South West and Home Counties

Postcodes:

TA, BS, CF, BA, GL, SN, OX, RG, MK, LU, SG, BH, SP, NP, SA, LD, HR, DT, EX, TQ, PL, TR

Headshot of Sophie, Newcastle for Intermediaries BDM

Sophie Goodwin

North East and Scotland

Postcodes:

SR, TS, DD, G, FK, KY, KA, ML, EH, DG, TD, CA, NE, DL, DH, HG, YO, LS, WF, KW, IV, PH, AB, PA

Contact our dedicated Intermediary Support Team on 0345 602 2338 or intermediary.lending@newcastle.co.uk. We're available from 8am to 6pm, Monday to Friday. 

Complaints

We value your feedback and are committed to resolving any issues you may have.

FAQs

For answers to common questions, visit our helpful FAQ page.