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Privacy and cookie policy

Last updated: 13th February 2024

The Newcastle Building Society (the ‘Society’) respect your privacy rights and takes its data protection obligations very seriously.

The Society’s Privacy Policy for Intermediaries sets outs our current policies and procedures about how we use personal data about you or your staff, and how we support your rights under data protection law in the UK. Any personal data that we hold about you or your staff will be stored and held securely by us on our computer systems.

You are likely to provide us personal data about your clients. Before you share that personal with us, you must make sure that any personal data is, in particular, accurate, up-to-date, limited to what is necessary for the purposes of your client’s requirements and that you have permission to share that personal data with the Society.

The Society collects your personal data when you register with us, apply on behalf of one your clients for one of our products, request a service, when you visit our website, or communicate with us. The personal data we collect from you is data relevant to the provision of our products or services and will be kept securely and retained as long as is necessary for our contract with you, for our legitimate business purposes or to comply with any legal obligations around retaining data. This Privacy Policy applies to personal data which is supplied by you to the Society by any means whether via this website, by telephone, by email or letter, or face to face with our staff. It also applies to your personal data that we receive from others, such as your firm, other intermediaries or financial advisers in your firm, or any of our customers who you act for.

In certain circumstances we may securely share your personal data with third parties - more detail around this can be found in our full Privacy Policy links below.

It is important that you revisit this Privacy Policy regularly, as we may change the content to reflect how we work with our network of intermediaries.

Our privacy policy for our customers can be found at

We recommend you read this as you are required to draw this to your client's attention so that they have the opportunity to read and understand it.