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Online mortgage submission FAQs
From 3 June 2024, all new Decision in Principle (DIP) requests and applications will be submitted through our new mortgage platform. You can log in to this platform using your existing login details. Any existing DIPs will still be available for 91 days on our legacy system.
If you need help with the old system, see our legacy system FAQs. For assistance with the new mortgage platform or for general questions, please see the FAQs listed below.