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Built for efficiency, Powered by Partnership.

Developed in collaboration with a range of brokers across the UK, our new platform transforms our mortgage application journey. Making it easier, quicker, and more efficient for you to do business with us. 

Watch to find out more...

In addition to simplifying the process from decision in principle (DIP) to full mortgage application (FMA). The platform offers enhancements to standard procedures like case tracking and document upload, along with new additional features that will provide value to both you and your clients.  

What can I expect from the new mortgage platform? 

  • A refined process from DIP to full mortgage application 
  • Effortless document upload and easy case progress tracking 
  • Freedom to work in a way that suits you, with the option to navigate between application sections as you talk with your client 
  • Ability to edit existing applications without the need to clone or duplicate work 
  • Option to add your client's solicitor details during application, with direct integration with our conveyancing panel manager 
  • Ability to capture your client’s additional support requirements, ensuring they receive the support they need, in a way that suits them

How do I start? 

You can access the new mortgage platform using your existing login details. We've also prepared a list of FAQs to guide you through the process. 

For questions about live or existing cases on the previous platform, you can refer to our legacy system FAQs or reach out to your local BDM

Providing feedback: 

If you encounter any issues or have suggestions while using the platform, please get in touch. You can send an email to intermediary.lending@newcastle.co.uk, including your Case ID, details about the problem area (e.g. DIP, mortgage details), and screenshots if needed. 

We are proud to work in partnership with brokers to help make clients' homeownership dreams come true. 

Thank you for being part of the journey. 

Affordability calculator

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Product range

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Lending criteria

Always up to date with new easy to use search.

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Meet your BDM

Here to support you

Available across the UK, your dedicated Business Development Manager (BDM) is ready to give expert advice on your product, criteria, or application questions.

Headshot of Judy, Newcastle for Intermediaries BDM

Judi Hancock

South East

Postcodes:

SO, PO, GU, RH, BN, TN, ME, CT, SS, CM, CO, BR, DA, CB, IP, RM

Headshot of Steven, Newcastle for Intermediaries BDM

Stephen Breen

North West and M62 Corridor

Postcodes:

FY, LA, PR, BD, BB, L, WN, BL, OL, HX, M, WA, CH, CW, SK, S, DN, HU, HD, LL

Headshot of Linzi, Newcastle for Intermediaries BDM

Linzi Stafford

Telephone

Postcodes:

HP, SL, AL, WD, HA, UB, TW, KT, CR, SM, EN, IG, E, EC, W, N, NW, SE, SW, WC

Headshot of Kam, Newcastle for Intermediaries BDM

Kam Gill

Midlands

Postcodes:

TF, ST, DE, NG, LN, WV, WS, DY, WR, B, CV, LE, NN, PE, NR, SY

Headshot of Andy, Newcastle for Intermediaries BDM

Andy White

South West and Home Counties

Postcodes:

TA, BS, CF, BA, GL, SN, OX, RG, MK, LU, SG, BH, SP, NP, SA, LD, HR, DT, EX, TQ, PL, TR

Headshot of Sophie, Newcastle for Intermediaries BDM

Sophie Goodwin

North East and Scotland

Postcodes:

SR, TS, DD, G, FK, KY, KA, ML, EH, DG, TD, CA, NE, DL, DH, HG, YO, LS, WF, KW, IV, PH, AB, PA

Contact our dedicated Intermediary Support Team on 0345 602 2338 or intermediary.lending@newcastle.co.uk. We're available from 8am to 6pm, Monday to Friday.