We are Powered by Partnership and to us, that means working together to provide great service in the areas that are important to you. We know that your time is valuable, so we want to make sure you can do business efficiently and give your clients the best possible experience.
Our dedicated business development, mortgage, and underwriting teams work tirelessly to maintain a high level of service through every step of the mortgage process. We are here to support you.
App to offer
10
working days
Avg. call wait
2
minutes
Doc assessment
2
working days
New case review
1
working day
DIP referral
1
working day
Last updated: Wednesday, 11 November 2026
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Affordability calculator
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Product range
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Lending criteria
Always up to date with easy to use search.
Meet your BDM
Here to support you
Available across the UK, your dedicated Business Development Manager (BDM) is ready to give expert advice on your product, criteria, or application questions.
Intermediary Support Team
For enquiries, live case support, or document submissions, our Intermediary Support Team is available from 9am to 5pm, Monday to Friday. You can contact them by:
- Phone: 0345 602 2338
- Email: intermediary.lending@newcastle.co.uk